Delete Your Safely Gathered Account

This page explains how to delete your account for the Safely Gathered app and what happens to your data.

Volunteers and site members

  1. Sign in at safelygathered.com or in the Safely Gathered app.
  2. Open Settings.
  3. Select "Delete My Account" and confirm.

Can't sign in? Email support@safelygathered.com from the email address on your account with the subject "Delete my account." We will delete it within 30 days.

Administrators (account holders)

Select "Delete My Account" in Settings to cancel your account. Your sites stay available until the end of your current billing period. After that, site access ends and site data is permanently deleted after 90 days.

What is deleted

Your profile (name, email address, phone number), site memberships, applications, invitations, volunteer assignments, and notification records.

What is kept, and for how long

  • Chat messages, photos, and incident reports you posted stay part of your site's records while the site is active, and are permanently deleted 90 days after the site is closed.
  • Billing records (administrators only) are kept for up to 7 years for legal and accounting purposes.
  • Text message and email delivery logs are kept for up to 12 months.

Questions? Contact support@safelygathered.com.